Shipping policy

Domestic shipping rates
Parcel delivery rates are calculated upon checkout, and will depend on your location. We offer both standard and express shipping via Australia Post. 
Currently we are fulfilling orders within Australia only, and do not ship overseas.

Parcel delivery times
We aim to send your order within approximately 1-3 business days of purchase. Depending on where you are located within Australia, most orders will arrive via post within 3-5 business days. 
While we strive to process and ship orders within the indicated time frames, please note that these are only estimates. Actual shipping times may vary slightly depending on production and fulfilment capabilities.

Order tracking
Once your order has been dispatched you will receive a confirmation email and tracking number. For the most up to date delivery information we recommend referring to the Australia Post website directly. To track your order, you can enter your tracking number here.

Missing parcels
Please refer to the tracking details provided in your confirmation email. If you believe there is an issue with your order, contact us via hello@foiyl.com for further investigation. Alternatively you can independently initiate an inquiry with Australia Post.

Kindly note that once the package leaves our warehouse, Australia Post is responsible for providing all updates on the location.